Shipping Policy

Thank you for choosing to shop with us!

We are committed to providing fast and reliable shipping to our customers. Please read our shipping policy below for more details.

Shipping Locations

Currently, we only offer shipping within Canada and the United States. We are working hard to expand our shipping options in the future, so please stay tuned for updates!

Processing Time

  • Processing Time: All orders are processed within 3-5 business days. This includes the time required for our print-on-demand products to be customized and printed.
  • Order Confirmation: Once your order is processed and shipped, you will receive a shipment confirmation email with tracking details (if applicable).

Shipping Methods

  • Canada: We ship within Canada via standard or expedited shipping. Shipping times may vary depending on your location, but typically range from 5-10 business days.
  • United States: For U.S. customers, we offer standard and expedited shipping options. Estimated delivery times range from 7-15 business days, depending on your location.

Please note that these delivery times are estimates, and delays may occur due to weather, customs, or other external factors.

Shipping Rates

Shipping costs are calculated at checkout based on the weight and destination of your order. You will be able to view the total shipping cost before completing your purchase.

Customs and Duties (for U.S. Orders)

If you are ordering from the United States, please note that customs duties and taxes may apply upon delivery. These fees are not included in the shipping cost and are the responsibility of the customer. Please contact your local customs office for more information on potential fees.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number. You can track your order directly through the shipping carrier’s website.

Missing or Lost Shipments

While we make every effort to ensure your order reaches you safely, sometimes issues may arise during the shipping process. If your order goes missing or is lost in transit, please contact us at info@wish2inspire.com immediately, and we will assist you in resolving the issue with the carrier.

Order Changes or Cancellations

Once your order is processed and sent to production, we are unable to make changes or cancel it. Please ensure that all details (size, color, design, shipping address) are correct before completing your order.

Important Notes

  • Delivery times are estimates and can vary based on location, shipping method, and external factors.
  • If you have any questions about shipping or need assistance, please reach out to our customer service team at info@wish2inspire.com.